Privacy Policy

1. Introduction

Welcome to MsgHub ("Company", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal data and business communication records. This Privacy Policy outlines how we collect, use, process, and safeguard information when you use our website, native Android hub applications, REST APIs, and SMS parsing engine.

2. Privacy-First Architecture & Local Processing

MsgHub is engineered with a privacy-first model:

• Local On-Device Parsing: Financial bank SMS alerts, milk entry collection logs, and transaction messages are parsed locally on your device whenever possible.
• Encrypted Caching: Local message queues utilize AES-256 encrypted SQLite storage.
• No Data Selling: We never sell, rent, or trade your message contents, parsed transaction logs, or customer lists to third-party advertisers.

3. Information We Collect

We collect minimal information necessary to deliver our services effectively:

• Account & Profile Information: Name, business email address, phone number, and API authentication credentials.
• Messaging Telemetry & Metadata: Message delivery status (Sent, Delivered, Failed), SIM slot routing performance, latency, and system log errors.
• Technical Diagnostics: IP address, browser type, Android OS version, device model, and network connectivity state.

4. How We Use Your Data

Your data is strictly processed to:

• Deliver automated SMS receipts, bank transaction categorizations, and multi-SIM gateway routing.
• Maintain and optimize server infrastructure, uptime, and latency (<10ms parsing goals).
• Provide customer support, security alerts, and service updates.
• Comply with applicable legal, financial, and telecom regulations.

5. Data Security & Encryption

We implement enterprise-grade administrative, technical, and physical security measures:

• All web traffic and API endpoints require TLS 1.3 encryption.
• API keys are stored securely using bcrypt hashing algorithms.
• Local device storage is protected by Android KeyStore hardware-backed security.

6. Data Retention & User Rights

You retain full control over your data. Depending on your jurisdiction, you have the right to access, rectify, export, or request the deletion of your personal data stored on our servers. You may initiate a data wipe request at any time by contacting our privacy team.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer at: